In one of my many changes of job, I am now working as a receptionist in a probation office. So just slightly post-prison. We get phonecalls from the prisons though. And people who come to us the same day they've been released. PRACTICALLY YOU CAN TASTE THE PRISON DUST. Mostly you take people's names and who they think they're seeing, think what a nice person they seem, then see what they're in for and think 'zomg'. It's rather stressful, but quite exciting. And thank you, and yes - today was much less nightmarish.